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✈️ Airport Collection Instructions

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Welcome to our Airport Collection Service! We’re committed to making your arrival as smooth and stress-free as possible. Below you'll find everything you need to know about how we operate and what to expect.

🛎️ What We Offer

We provide two convenient airport pickup options tailored to your preferences:

🚗 Express Pickup

  • Once you've collected your luggage, simply call us on 01745 344444 opt 1.

  • Your driver will meet you at the Express Pickup zone of your terminal.

  • Terminal 1 & 3: The Express Pickup area is compact and easy to locate.

  • Terminal 2: Please proceed to Terminal 2 West Express Pickup Zone, Area C, Bays 10–15.

This option is ideal for customers who prefer a quick and efficient exit from the airport.

🤝 Meet & Greet

  • Your driver will enter the terminal 30 minutes after your flight’s scheduled arrival.

  • They will wait in the arrivals hall holding a sign with your name.

  • This service is charged at £30 per hour, plus any additional parking fees.

Perfect for those who want a more personalized welcome or may need assistance with luggage.

📍 Collection Instructions

To ensure a smooth pickup, please follow these steps:

  1. Before Your Flight

    • Provide your flight number, arrival time, and terminal information.

  2. Upon Arrival

    • Proceed through immigration and collect your luggage.

    • Depending on your chosen service:

      • Express Pickup: Call us once you have your bags.

      • Meet & Greet: Look for your driver in the arrivals hall.

    • If you cannot locate your driver, call us immediately on 01745 344444 opt 1.

  3. Delays or Changes

    • We monitor flights in real-time and adjust pickup times accordingly.

    • For last-minute changes, please notify us as soon as possible.

📞 Contact Information

🧳 Tips for a Smooth Experience

  • Turn on your phone after landing so we can reach you if needed.

  • Keep an eye out for your name sign in the arrivals hall (Meet & Greet).

  • If traveling with children or special luggage, let us know in advance so we can prepare accordingly.

Let us take the stress out of your arrival. We look forward to welcoming you soon!

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